This page gives you a full, transparent overview of how lv89 collects, stores, and protects your personal information on our platform.
Lv89 (https://lv89.vin) is a trusted online gaming platform for players in Bangladesh. We believe your personal information is a valuable asset, and protecting it is our foremost responsibility. This privacy policy explains exactly what lv89 does — and does not do — with your data.
This privacy policy applies to the lv89 website, mobile app, and all associated services. By using our services, you are considered to have agreed to this policy. If you disagree with any part of it, please refrain from using our services.
Lv89 never sells your personal information to third parties. We follow internationally recognized standards in technology and policy to keep your privacy protected.
Lv89 only collects information that is necessary to provide our services. Gathering unnecessary or excessive data goes against our policy. The list below details exactly what types of information we collect.
| Type of Information | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, Date of Birth | Account Verification |
| Contact Information | Mobile Number, Email | Account Management |
| Financial Information | Mobile Banking/Nagad number | Payment Processing |
| Device Information | IP address, browser | Security & Fraud Prevention |
| Gaming Activity | Betting History | Service Improvement & Responsible Gaming |
| Location Data | Country, City | Ensuring Legal Compliance |
We never store your full national ID details, passport number, or complete bank account information. Documents required for KYC verification are held on encrypted servers for a limited period only.
Lv89 uses collected data only for specific, defined purposes. Each purpose is clearly described below, and your information will never be used for anything beyond what is stated.
Lv89 never sells or rents your data to third parties for advertising purposes. Information shared with our partners is limited to what is necessary to deliver our services, and they are bound by our privacy policy.
Lv89 uses cookies and similar tracking technologies on its website and app to improve the user experience. Cookies are small text files stored on your browser or device.
You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not work properly.
Lv89 does not use third-party advertising cookies. Our cookies are used solely to enhance your gaming experience and maintain platform security.
Lv89 applies the highest technical and administrative safeguards to protect your data. Our security infrastructure meets international standards and is regularly audited by independent third-party experts.
While we maintain the highest security standards, no system on the internet is 100% secure. We strongly encourage you to use a strong password and never share your account details with anyone.
Lv89 does not retain your data longer than necessary. Even after account closure, certain information may be kept for a defined period to meet legal requirements.
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 years | Financial Regulations |
| Gaming History | 3 years | Dispute Resolution |
| Cookie Data | Session end or 30 days | Functionality |
| KYC Documents | 3 years after verification | Regulatory Compliance |
Once the applicable retention period expires, your data is securely deleted or anonymized in a way that makes it impossible to identify you in any form.
As an lv89 user, you have several important rights over your own data. We respect those rights and are committed to fulfilling any request promptly.
You can request to see all the information we hold about you at any time.
You can contact our support team to correct any inaccurate or outdated information.
You may request deletion of your data after account closure, provided there are no outstanding legal obligations.
You may object to the use of your information for specific purposes at any time.
You can receive a copy of your data in a machine-readable format.
You can unsubscribe from promotional messages at any time.
To exercise any of the rights above, please contact our support team. We typically process requests within 7 business days.
Lv89 strictly prohibits the collection and storage of information from anyone under 18. Our platform is designed exclusively for adults, and we enforce this policy rigorously.
Lv89 is firmly committed to keeping minors away from gaming. If you have any information regarding this, please contact our support team.
For any questions, concerns, or complaints regarding our Privacy Policy, please reach out to our dedicated Privacy Team. Every complaint is taken seriously.
We may update this privacy policy from time to time. For any significant changes, we will notify you by email or through the platform. The latest version will always be available on this page.
Your privacy is our top priority. Play on lv89 with complete peace of mind — keeping your data safe is our responsibility.
The Core Pillars of Our Privacy & Security
Every transaction and piece of personal information is protected by 256-bit SSL/TLS encryption — the same security standard used by banks.
Lv89 never sells or rents your personal information. Your data is used solely to provide services to you.
Our systems are regularly tested by independent third-party security experts. Any vulnerabilities identified are resolved immediately.
You decide what information is shared. Update your preferences at any time from your account settings.
No data is held beyond the required period. Information is automatically deleted once the designated retention period expires.
Our Bengali support team is available around the clock to assist with any privacy-related concerns.