Legal Document

Lv89 Terms and Conditions — Please read before use

Please read these Terms and Conditions carefully before using the lv89 platform. All details regarding accounts, payments, bonuses, and responsible gaming are clearly outlined here.

Last Updated: January 2026
1

General Terms & Conditions

By using the lv89 (https://lv89.vin) website and app, you confirm that you have fully read, understood, and agreed to comply with these Terms and Conditions. These Terms and Conditions form a legally binding agreement between lv89 and you.

Lv89 is an online gaming platform offering entertainment gaming services to players in Bangladesh. To use the platform, you must be of legal age (18 or older).

These Terms and Conditions may be updated by lv89 at any time. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

  • Lv89 provides services exclusively to individuals aged 18 and above.
  • Each individual may only register one account.
  • Platform abuse, fraud, and any form of dishonest activity are strictly prohibited.
  • Lv89 reserves the right to investigate or suspend any account.
  • These Terms and Conditions are written in English and are intended for users in Bangladesh.
2

Account Registration & Verification

To open an account at lv89, you must provide accurate and truthful information. lv89 reserves the right to terminate any account found to contain false or incorrect details. During registration, you will need to provide your full name, an active mobile number, and a strong password.

Lv89 follows a KYC (Know Your Customer) process. For large withdrawals or suspicious activity, we may request additional documents to verify your identity. This verification process is in place to protect our players.

Creating multiple accounts from the same device or IP address is strictly prohibited. If detected, all associated accounts and their balances may be forfeited.

  • Each individual may register only one account.
  • Keeping your account password confidential is the sole responsibility of the user.
  • Transferring or lending your account to another person is strictly prohibited.
  • Contact the support team to change your registered mobile number.
  • Accounts found to belong to users under 18 will be closed immediately.
3

Deposit & Payment Policy

Deposits at lv89 can be made using Mobile Banking and Nagad, Bangladesh's most popular mobile banking services. Bank transfer is also available. All transactions are processed through secure, encrypted channels.

Method Minimum Deposit Processing Time Fee
Mobile Banking BDT 500 Instant Free
Nagad BDT 500 Instant Free
Bank Transfer BDT 1,000 1–6 Hours Free

Funds are credited to your account as soon as a deposit is confirmed. If there is an issue, notify the support team within 24 hours and keep your payment receipt.

  • Only use payment methods registered in your own name.
  • Deposits from third-party accounts are not accepted.
  • Any deposit-related disputes must be reported within 7 days.
4

Withdrawal Policy

Withdrawals at lv89 are simple and fast. Mobile Banking and Nagad withdrawals are typically completed within 5–15 minutes. Bank transfers may take 1–24 hours. Account verification must be completed before a withdrawal can be processed.

Before withdrawing, make sure your bonus wagering requirements have been fully completed. Withdrawal requests cannot be processed if wagering requirements remain outstanding.

Method Minimum Maximum (Daily) Time
Mobile Banking BDT 500 BDT 50,000 5–15 Minutes
Nagad BDT 500 BDT 50,000 5–15 Minutes
Bank BDT 1,000 BDT 1,00,000 1–24 Hours

Lv89 guarantees that no valid withdrawal request will be unreasonably withheld. Withdrawals are processed fastest on fully verified accounts.

5

Bonus & Promotion Terms

Lv89 offers a range of bonuses — welcome bonus, daily reload bonus, free spins, and cashback offers. Each bonus has specific wagering requirements that must be met before a withdrawal can be made.

Any attempt to abuse bonuses or claim bonuses through multiple accounts will result in account termination and forfeiture of all bonuses.

  • The welcome bonus is available to new members only and can be claimed once.
  • Bonus wagering requirements are typically 15–30x.
  • Winnings from free spins are credited directly to your cash balance.
  • Each promotion has a set validity period; bonuses will be cancelled once the period expires.
  • Lv89 reserves the right to modify or cancel any bonus offer.
  • In the event of any bonus-related dispute, lv89's decision is final.
6

Gameplay Policy & Fair Play Guarantee

All games on lv89 use internationally certified Random Number Generator (RNG) technology. This ensures that every spin, card deal, or game outcome is entirely random and unbiased. Neither players nor the platform can influence the results.

If a game is interrupted due to a technical error or disconnection, lv89 will attempt to resume it. However, lv89 is not liable for any losses resulting from technical issues.

  • Game outcomes cannot be altered under any circumstances.
  • Any attempt to cheat using software or technical strategies will result in account suspension.
  • If a connection is lost during a game, the outcome will be determined based on the server logs.
  • Any unusual patterns detected in gameplay will be subject to investigation.

Lv89 has its game fairness regularly verified by independent third-party auditors. RNG certification reports are available upon request.

7

Responsible Gaming Policy

Lv89 believes gaming should be a form of entertainment — not a solution to financial problems. We always encourage responsible gaming. If you feel gaming is having a negative impact on your life, please reach out to our support team.

Lv89 lets players set their own limits. You can set daily, weekly, or monthly deposit limits. You can also temporarily suspend your account for a chosen period if you wish.

  • Do not bet more than you can afford to lose.
  • Avoid chasing losses by placing larger bets to recover what you have lost.
  • Avoid playing while under the influence of alcohol or when experiencing emotional stress.
  • Keep children and minors away from your device.
  • If you need assistance, please visit our Responsible Gaming page.

Gaming addiction is a serious issue. lv89 always puts players' mental health first. If needed, contact our Responsible Gaming Go to page.

8

Privacy & Data Protection

Lv89 is committed to protecting your personal information. The data we collect is used solely to improve our services and meet legal obligations. Your information is never sold to third parties.

  • All personal data is protected with 256-bit SSL encryption.
  • Payment information is stored in a PCI-DSS compliant system.
  • Contact the support team to view or delete your data.
  • To learn more, visit our Privacy Policy Read.
9

Account Closure & Termination Policy

You can request to close your lv89 account at any time through our support team. You will be given the opportunity to withdraw any valid balance before the account is closed.

Conversely, lv89 may also close or suspend an account without notice under certain circumstances. These circumstances are outlined below.

In cases of fraud, multiple accounts, money laundering, or platform abuse, the account will be immediately closed and the balance may be forfeited.

  • Opening an account using false or fabricated information.
  • Bonus abuse or use of multiple accounts.
  • Misconduct or threats directed at other players.
  • Attempting to manipulate the system using technical exploits.
  • If the user is confirmed to be under 18 years of age.
10

Terms & Conditions Amendment Policy

Lv89 reserves the right to update these Terms and Conditions at any time. For significant changes, registered players will be notified in advance via email or platform notification.

Continued use of the platform after any changes will be considered acceptance of the updated Terms and Conditions. We recommend checking this page regularly.

For any questions about these Terms and Conditions, please contact our support team. We are always ready to assist you.

Why is lv89 safe and trustworthy?

Benefits players enjoy by following our Terms and Conditions

Transparent Terms

Lv89's Terms and Conditions are written in plain, straightforward language. No hidden clauses or fine-print traps. Every detail is clearly stated.

Secure Payments

Bangladesh's most popular payment methods, Mobile Banking and Nagad, are supported. All transactions are encrypted and secure.

Fair Gaming

All games hold international RNG certification. Every outcome is fully random and unbiased. No manipulation of any kind.

24/7 Support

Bengali-language customer support is available 24/7. We are ready to assist with any questions regarding our terms and conditions.

Responsible Gaming

We place the highest priority on the mental and financial well-being of our players. Limit-setting and account break features are always available.

Fast Withdrawals

Valid withdrawal requests are processed within 15 minutes. There are no delays as long as all terms and conditions are met.

Play by the rules, win safely

Now that you know lv89's Terms and Conditions, go ahead and register to start playing with your welcome bonus.

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